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Talk to our team at Hades Bet Casino

Instant chat support

Agents reply around the clock. Logged-in players get their account pulled up instantly.

Deposits, withdrawals, verification

Track a payout, check verification status or update your limits from the cashier.

New to HadesBet?

Sign up, verify your email and claim the welcome package on your first deposit.

New player bonus

400% up to £13,000 + 300 free spins

Every new account gets the welcome package on the first deposit.

HadesBet welcome bonus

Support at HadesBet

Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.

Complaints

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

When we answer

We are online 24/7. Typical reply time: a few minutes on live chat.

Contact channels

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

Limits and help

If gambling stops being fun, ask us for a cool-off period or self-exclusion. Help lines are listed in the footer of every page.

Account and verification

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

Help us help you faster

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Thank you

Feedback about the site is welcome at the same address. We use it to decide what to fix next.

Send us a message

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